About Rhino Sports & Entertainment Services

Rhino Sports & Entertainment Services offers a wide range of event management services for sports and entertainment facilities, including ticket takers, ushers, parking and gate attendants, security staff and general game-day operations.  Rhino offers event management services to a wide range of universities, municipalities and other organizations.

Based in Winston-Salem, North Carolina, and an outgrowth of the Winston-Salem Dash Minor League Baseball Team, an organization widely known and respected for providing a superior customer service experience.

Our Approach to Customer Service

  • “Customer service” is more than buzz words – it’s who we are
  • Polite, courteous and positive at all times
  • Greeting with a smile every time
  • Qualified employees and high level of retention
  • Work as a unified team
  • Extreme pride in the job we do
  • Focus on the quality of the total fan experience
  • Quick response to problems – solution oriented
  • L.A.S.T. approach:  Listen, Apologize, Solve, Thank

 

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